Maintenance, Work Orders and Emergencies
Home Repair Requests
Every home needs regular upkeep and repairs from time to time. HASCO provides skilled staff to keep your home, building and the surrounding property in good condition. It is important that you pay attention to the appliances, plumbing and other features in your home so that everyone is safe. Some examples are listed here.
As soon as you notice something that requires attention in your home, building or surrounding property, please submit a Work Order to the Maintenance Department.
If you do not have access to email, submit your Work Order Request to the Maintenance Department message line at (425) 290-8499. Then press 5 or say "Maintenance."
Include the property name with the unit number, your phone number, and the issue(s) to be resolved.
The maintenance team addresses Emergency Repair Requests before requests for routine maintenance.
IMPORTANT NOTE: By submitting a work order you grant HASCO permission to enter your living unit to make the requested repairs even if you are not home at the time.
Emergency Repair Requests
Some home repair situations require immediate response and are considered an emergency. Examples include the following.
Call the HASCO Maintenance Emergency Line right away. Listen and follow the instructions recorded at this number.
IF YOU ARE IN A LIFE-THREATENING SITUATION OF ANY KIND GO TO A SAFE PLACE AND CALL 911.
Renter Frequently Asked Questions (FAQs)
Go to the Program Tenants FAQs section to get information about topics that affect your living arrangements and financial support.
